General Policies
INCLEMENT WEATHER POLICY
Any decision about canceling classes will be made by 3:00. An e-mail will be sent and a notice will be posted on our Facebook and Instagram pages.
We do NOT cancel automatically when schools close. Generally, the roads have been cleared by the time our classes begin. We do not cancel classes for cold temperatures. As always if you feel the roads are not safe or it is too cold please do not make the trip. You may schedule a make-up class. If classes are canceled a make-up class can be scheduled as well. Contact the office to set that up!
Again all cancelations will always be announced by 3:00 that day.
Please contact us with any questions or concerns.
Northstar Dance Center
Student/Parent Handbook
1. You must have an electronic waiver on file with us.
2. The first day of class your student will need to check in with our staff and get a name tag.
3. Please have your child use the bathroom before they leave the house.
4. Put on dance shoes and get ready for class. Please make sure the ballet strings on your child’s ballet slippers are tied and cut short to avoid playing with them during class.
5. Please have student dressed and ready for class when they arrive. We recommend they not walk in without something over their dancewear.
COVID-19 Policies and Procedures
The safety of our students and staff is very important to us. We are following guidelines set forth by the state and local
health departments.
If at any time you have any questions or concerns in regards to any of our polices please bring them to our attention immediately. We cannot solve problems that we do not know about. We know these times are not normal. We are doing our best to provide the best experience. Please keep a positive attitude and help us make best of what often seems like an impossible situation!
More Standard Policies
Please Note:
· Label your child’s dance shoes with their initials
· If dancers are distracted with an open viewing window the teacher will close the curtains.
· Do not send toys into class with dancers. Toys in class can be very distracting.
Referral Program
Receive a $5.00 off gift certificate for every new referral. Regulations are as follows:
1. Referral must use your name on Registration Form as a referral.
2. Only one referral name may be used on registration form by new student.
3. Referred student must make at least one tuition payment before referral certificate will be awarded.
4. Referral gift certificate will be mailed.
5. Must present gift certificate to office personnel in order to redeem discount
Registration Fees-
Fall registration fees for a single student are $25.00 and a families are $35.00.
Payment Options-3 Payment options available:
Option 1:
MANUAL MONTHLY PAYMENT-pay by cash, money order or credit card before the 10th of the month
Accepted credit cards are: Visa MasterCard, Discover, or Money Order. Payments can be made: In person, over the phone, or by credit/debit card online via customer porthole.
Option 2:
AUTO-TUITION PAYMENTS- pay by auto-deduct with credit card. We will automatically deduct your tuition from your credit card, kept on file, on the 1st of each month. We accept Visa, MasterCard, or Discover.
Option 3:FULL YEAR PAY – Pay for the full year when you sign up and you will receive 10% off that season’s tuition. To be eligible for the 10% discount, you must pay in full by October 10. The discount is only applied towards tuition. It does not include costumes, entry fees, or merchandise.
Payment Due Dates & Late Fee
Payments are due by the 1st of every month
-There is a $10.00 late fee for any payment made after the 10th day of month. There are NO exceptions to this rule. Payments can always be made online if you will not be in the studio by the 1st of the month.
Policies
Current Information:
www.northstardancecenter.com, then click on “members” section of our website you will find current information.
Customer Porthole:
Current students can make payments & enroll for classes via customer porthole online.
Refunds:
Tuition- Tuition is only refundable for NEW students within the first 30 days of class time. After 30 days tuition is NON-REFUNDABLE. If you choose to withdraw we require a filled out withdraw form.
Registration FEE- Registration Fees are NON-Refundable
Dancewear- dancewear may be returned within 30 days. No pre-worn dancewear or dance tights may be returned.
Costumes-Costume payments are NON-REFUNDABLE. Once you pay for your costume it is ordered and the costume companies do not accept returns.
Withdraw:
Withdraw must be made in WRITING. If you do not submit a written request you will continue to be charged your monthly tuition. Pick up a withdraw form from the front desk or online. This must be mailed to us, or brought into the studio in person.
30 day Tuition Back Guarantee
For first time families we want to give you a chance to “sample” our classes, so we are happy to give your tuition back if it isn't what you expected before the end of your first 30 days. Let us try to change times, classes, or teachers first if possible, but if it does not work out, we will refund your tuition. Registration fees are NON_REFUNDABLE.
Recital Costumes
Accounts must be paid current to order your recital costumes. If you owe a balance on your account, the costumes will not be ordered. Costumes are not refundable.
Class Absence and Make-ups
Please call studio to inform teacher of student absence at 419-663-3036.
Class make-ups must be made within one month of student absence. You can’t make up a missed class in a class time slot that is full. You may take another class instead.
You must schedule make ups at the front desk, online or by phone. We will only allow 1 make up in a class at a time.
Illness
Please refrain from coming to dance class if dancer is sick. (Remember, classes can be made-up).
Drop Offs and Pick Ups
Young students must be escorted by an adult in and out of the studio.
Parents are permitted to leave the studio during class.
*Parents- if you are running late picking up your child please call and inform us!*
If parents are running late young dancers are permitted to sit in the office until parents arrive. We do this as a courtesy to young dancers. Please do not abuse this!
If parents are more than 15 minutes late, there will be a charge of $5/15min for a childcare fee.
Class Levels
Parents who feel their child should be moved up a level need to make a request with the office. The office staff will have a conference with the teacher and make the decision to move the student the next level or not. Our office staff will not reverse the decision of a teacher. They are professionals who know best.
Weather Cancellations
Weather Cancellations: For the safety of our students and staff members, classes may be cancelled if driving conditions are hazardous. Class cancellations due to weather will be e-mailed no later than 3:00 PM that same day. We will post on Faceboook and Instagram as well.
We do not close just because schools are closed. Often roads are cleared by the time classes start. Please check Facebook, Instagram, and your email for closing announcements by 3PM.
Other Cancellations: Because emergencies can happen, if classes are cancelled for reasons other than weather, a phone call will be made to you personally.
Classroom
Please do not open the door to the classroom while class is in session. Doing this interrupts class time and is extremely distracting to young dancers. If you need assistance please talk to the secretary or knock on the door first.
Class Arrival
For respect of all students and instructors each class must start on time.
All students must be dressed in proper dance attire and proper shoes 5 minutes before class starts.
Water and Snacks
Water bottles are welcome in class unless they become a distraction.
Destruction of Property
Parents are responsible for their child’s behavior at all times. If there is any destruction of property, the parent will be held responsible for any damages to the property damaged by their child.
Attendance
In order to progress as a dancer, regular attendance is encouraged. Teachers reserve the right to withhold a child from the spring recital if irregular attendance inhibits the child from learning the recital routine.
Cleanliness
All students and parents are required to pick up after themselves and to leave the waiting room, dressing room, studio and restroom neat and orderly. Toys and books should be returned to proper place.
DO NOT move any of the chairs in the waiting room.
Northstar Dance Center, LLC is not responsible for lost or stolen items. Do not bring valuables to the studio.
Dress code
Why is there a dress code at Northstar Dance Center?
-The simple leotard, tights, and skirt combination makes it possible for the instructors to see the dancer’s bodies so they can make the proper corrections.
-Young dancers are often distracted by their own dancewear.
-Learning to dance and work together as a team can be more easily achieved by removing the distraction of different dancewear.
-Instructors are able to choreograph dances more effectively when the dancers are dressed the same.
Students may not participate in class if dress code is not followed. Exceptions are:
· Newly enrolled students- New enrollments have a total of 2 class weeks to purchase correct dance attire for class
· Students with a leotard but not dress code color- Students have 2 weeks to purchase correct dress code attire
· Tumble students absolutely will not participate unless they are wearing a leotard.
· A Dress Code reminder will be mailed if dancer does not come to class in correct dance attire
· If dress code is not followed after two week grace period dancer will not be permitted to participate in class
· Warm ups and leg warmers may be worn but must be removed at teacher request.
Where to buy: We sell all styles of dancewear. Please see the desk for trial sizes. Orders typically arrive within a week.
Hair: All students must have hair pulled back in a pony tail for long hair and in a head band for short hair
Any decision about canceling classes will be made by 3:00. An e-mail will be sent and a notice will be posted on our Facebook and Instagram pages.
We do NOT cancel automatically when schools close. Generally, the roads have been cleared by the time our classes begin. We do not cancel classes for cold temperatures. As always if you feel the roads are not safe or it is too cold please do not make the trip. You may schedule a make-up class. If classes are canceled a make-up class can be scheduled as well. Contact the office to set that up!
Again all cancelations will always be announced by 3:00 that day.
Please contact us with any questions or concerns.
Northstar Dance Center
Student/Parent Handbook
1. You must have an electronic waiver on file with us.
2. The first day of class your student will need to check in with our staff and get a name tag.
3. Please have your child use the bathroom before they leave the house.
4. Put on dance shoes and get ready for class. Please make sure the ballet strings on your child’s ballet slippers are tied and cut short to avoid playing with them during class.
5. Please have student dressed and ready for class when they arrive. We recommend they not walk in without something over their dancewear.
COVID-19 Policies and Procedures
The safety of our students and staff is very important to us. We are following guidelines set forth by the state and local
health departments.
- Students must have appropriate dance shoes on at all times. No bare feet!
- We sanitize daily and additionally, in between classes.
- Hand sanitizer will be provided at each entrance/exit.
- We will also have fully stocked bathrooms with soap for hand washing.
- In addition, each dance room will run a certified HEPA air filter to help clean and circulate air during all classes.
- Our bathrooms will be open! However, we are encouraging students to use the restroom before leaving for the studio.
- At the end of each night the studio will be sanitized and prepared for the next day of classes.
- All employees will be screened upon arrival to work for any health concerns. If health concern is there, the employee may not be permitted to work that day.
- Please also screen your child. Please do not attend class if you have symptoms of any type of sickness. If you or your dancer has been exposed to COVID-19 we ask that you do no attend class. Contact us immediately to schedule a make up class.
- Students will NOT be required to wear masks; however, they may wear a mask if a parent feels they should. We encourage hand washing and sanitizing throughout classes.
- Students may bring a water bottle for class. It must be clearly marked with their name. Please note, any water bottles left behind will be thrown away, regardless of the type of bottle they are. We have added a bottle filler to our lobby. We will gladly assist students in filing their bottles if needed.
- We will be providing wristbands for our youngest dancers for parents to write their phone numbers on so our staff can quickly contact you in the event of an emergency. Sometimes the littles have a hard time communicating their name to us. The first night of classes we might not have all their names memorized yet. Providing the wristband allows immediate access for our staff.
If at any time you have any questions or concerns in regards to any of our polices please bring them to our attention immediately. We cannot solve problems that we do not know about. We know these times are not normal. We are doing our best to provide the best experience. Please keep a positive attitude and help us make best of what often seems like an impossible situation!
More Standard Policies
Please Note:
· Label your child’s dance shoes with their initials
· If dancers are distracted with an open viewing window the teacher will close the curtains.
· Do not send toys into class with dancers. Toys in class can be very distracting.
Referral Program
Receive a $5.00 off gift certificate for every new referral. Regulations are as follows:
1. Referral must use your name on Registration Form as a referral.
2. Only one referral name may be used on registration form by new student.
3. Referred student must make at least one tuition payment before referral certificate will be awarded.
4. Referral gift certificate will be mailed.
5. Must present gift certificate to office personnel in order to redeem discount
Registration Fees-
Fall registration fees for a single student are $25.00 and a families are $35.00.
Payment Options-3 Payment options available:
Option 1:
MANUAL MONTHLY PAYMENT-pay by cash, money order or credit card before the 10th of the month
Accepted credit cards are: Visa MasterCard, Discover, or Money Order. Payments can be made: In person, over the phone, or by credit/debit card online via customer porthole.
Option 2:
AUTO-TUITION PAYMENTS- pay by auto-deduct with credit card. We will automatically deduct your tuition from your credit card, kept on file, on the 1st of each month. We accept Visa, MasterCard, or Discover.
Option 3:FULL YEAR PAY – Pay for the full year when you sign up and you will receive 10% off that season’s tuition. To be eligible for the 10% discount, you must pay in full by October 10. The discount is only applied towards tuition. It does not include costumes, entry fees, or merchandise.
Payment Due Dates & Late Fee
Payments are due by the 1st of every month
-There is a $10.00 late fee for any payment made after the 10th day of month. There are NO exceptions to this rule. Payments can always be made online if you will not be in the studio by the 1st of the month.
Policies
Current Information:
www.northstardancecenter.com, then click on “members” section of our website you will find current information.
Customer Porthole:
Current students can make payments & enroll for classes via customer porthole online.
Refunds:
Tuition- Tuition is only refundable for NEW students within the first 30 days of class time. After 30 days tuition is NON-REFUNDABLE. If you choose to withdraw we require a filled out withdraw form.
Registration FEE- Registration Fees are NON-Refundable
Dancewear- dancewear may be returned within 30 days. No pre-worn dancewear or dance tights may be returned.
Costumes-Costume payments are NON-REFUNDABLE. Once you pay for your costume it is ordered and the costume companies do not accept returns.
Withdraw:
Withdraw must be made in WRITING. If you do not submit a written request you will continue to be charged your monthly tuition. Pick up a withdraw form from the front desk or online. This must be mailed to us, or brought into the studio in person.
30 day Tuition Back Guarantee
For first time families we want to give you a chance to “sample” our classes, so we are happy to give your tuition back if it isn't what you expected before the end of your first 30 days. Let us try to change times, classes, or teachers first if possible, but if it does not work out, we will refund your tuition. Registration fees are NON_REFUNDABLE.
Recital Costumes
Accounts must be paid current to order your recital costumes. If you owe a balance on your account, the costumes will not be ordered. Costumes are not refundable.
Class Absence and Make-ups
Please call studio to inform teacher of student absence at 419-663-3036.
Class make-ups must be made within one month of student absence. You can’t make up a missed class in a class time slot that is full. You may take another class instead.
You must schedule make ups at the front desk, online or by phone. We will only allow 1 make up in a class at a time.
Illness
Please refrain from coming to dance class if dancer is sick. (Remember, classes can be made-up).
Drop Offs and Pick Ups
Young students must be escorted by an adult in and out of the studio.
Parents are permitted to leave the studio during class.
*Parents- if you are running late picking up your child please call and inform us!*
If parents are running late young dancers are permitted to sit in the office until parents arrive. We do this as a courtesy to young dancers. Please do not abuse this!
If parents are more than 15 minutes late, there will be a charge of $5/15min for a childcare fee.
Class Levels
Parents who feel their child should be moved up a level need to make a request with the office. The office staff will have a conference with the teacher and make the decision to move the student the next level or not. Our office staff will not reverse the decision of a teacher. They are professionals who know best.
Weather Cancellations
Weather Cancellations: For the safety of our students and staff members, classes may be cancelled if driving conditions are hazardous. Class cancellations due to weather will be e-mailed no later than 3:00 PM that same day. We will post on Faceboook and Instagram as well.
We do not close just because schools are closed. Often roads are cleared by the time classes start. Please check Facebook, Instagram, and your email for closing announcements by 3PM.
Other Cancellations: Because emergencies can happen, if classes are cancelled for reasons other than weather, a phone call will be made to you personally.
Classroom
Please do not open the door to the classroom while class is in session. Doing this interrupts class time and is extremely distracting to young dancers. If you need assistance please talk to the secretary or knock on the door first.
Class Arrival
For respect of all students and instructors each class must start on time.
All students must be dressed in proper dance attire and proper shoes 5 minutes before class starts.
Water and Snacks
Water bottles are welcome in class unless they become a distraction.
Destruction of Property
Parents are responsible for their child’s behavior at all times. If there is any destruction of property, the parent will be held responsible for any damages to the property damaged by their child.
Attendance
In order to progress as a dancer, regular attendance is encouraged. Teachers reserve the right to withhold a child from the spring recital if irregular attendance inhibits the child from learning the recital routine.
Cleanliness
All students and parents are required to pick up after themselves and to leave the waiting room, dressing room, studio and restroom neat and orderly. Toys and books should be returned to proper place.
DO NOT move any of the chairs in the waiting room.
Northstar Dance Center, LLC is not responsible for lost or stolen items. Do not bring valuables to the studio.
Dress code
Why is there a dress code at Northstar Dance Center?
-The simple leotard, tights, and skirt combination makes it possible for the instructors to see the dancer’s bodies so they can make the proper corrections.
-Young dancers are often distracted by their own dancewear.
-Learning to dance and work together as a team can be more easily achieved by removing the distraction of different dancewear.
-Instructors are able to choreograph dances more effectively when the dancers are dressed the same.
Students may not participate in class if dress code is not followed. Exceptions are:
· Newly enrolled students- New enrollments have a total of 2 class weeks to purchase correct dance attire for class
· Students with a leotard but not dress code color- Students have 2 weeks to purchase correct dress code attire
· Tumble students absolutely will not participate unless they are wearing a leotard.
· A Dress Code reminder will be mailed if dancer does not come to class in correct dance attire
· If dress code is not followed after two week grace period dancer will not be permitted to participate in class
· Warm ups and leg warmers may be worn but must be removed at teacher request.
Where to buy: We sell all styles of dancewear. Please see the desk for trial sizes. Orders typically arrive within a week.
Hair: All students must have hair pulled back in a pony tail for long hair and in a head band for short hair